arijitbane2006
New member
- Hotel Name
- GOLDEN WAVE PREMIUM, PURI
- Customer Care Number
- 01244628747
- Loss Amount
- 8956
- Ratings
Hi Team,
I have cancelled a hotel booking through MMT on 29th Sep, 26 and they have sent me a invoice (attached) confirming that the refund has been processed. When I called them they said its processed however I have not received it yet. As per make my trip the amount Rs 8956.0 was credited back to my debit card no ending with 0031.
As per MakeMyTrip the amount should have been credited to my account by 3rd Oct, 26 but its being 20-22 days I have still not received my refund. Every time I call MMT the agent (bot) says that the refund is already processed and ask me to check with bank, there are no human agents to help me. I am not getting any response from bank either, however I can confirm there is no issue with my bank account.
I sent email to MMT grievance officer but no luck, no response came from them. Please help me here..
Regards,
Arijit Banerjee
91-9564222987
I have cancelled a hotel booking through MMT on 29th Sep, 26 and they have sent me a invoice (attached) confirming that the refund has been processed. When I called them they said its processed however I have not received it yet. As per make my trip the amount Rs 8956.0 was credited back to my debit card no ending with 0031.
As per MakeMyTrip the amount should have been credited to my account by 3rd Oct, 26 but its being 20-22 days I have still not received my refund. Every time I call MMT the agent (bot) says that the refund is already processed and ask me to check with bank, there are no human agents to help me. I am not getting any response from bank either, however I can confirm there is no issue with my bank account.
I sent email to MMT grievance officer but no luck, no response came from them. Please help me here..
Regards,
Arijit Banerjee
91-9564222987