Money theft by goibibo

G

ghoshsoumalya

New member
Company Name
Goibibo
Website Name
Goibibo
Loss Amount
40000
Ratings
1.00 star(s)
Dear Team,

I booked one flight on 26/03/2026 at 1 pm with goibibo application, the flight got cancelled at4 pm. still i have not received my refund amount. get this fixed now. do not harass people and do not cheat people. Near about 40k fund is on hold for me. I tried to contact customer care of both goibibo and spicejet , but no one is responding.

Please return my hard earned money without deducting any charge,because airline had cancelled this flight,otherwise i will take that matter to the COURT of india.

PNR-DHTCPK
ASHOKE KUMAR GHOSH

ZDQ4RM
DIPIKA GHOSH

LE4Z6G
KABITA ROY

HEEGGG
SOUMALYA GHOSH
 
Hello @ghoshsoumalya

We are outlining the first step to be taken before filing a case in the Consumer Forum against Goibibo.

Please follow the steps mentioned below. If you have already contacted the Goibibo customer care via email and have not received any response, kindly share the relevant details with us so that we may guide you further.

Online
We recommend that you first send an email to the customer care department of the Goibibo (grievanceofficer@goibibo.com), clearly outlining your concerns, and requesting for Compensation and also ask them to Refund the amount.

This step not only gives the Goibibo a chance to compensate and refund but also helps strengthen your case if you decide to file a complaint with the Consumer Forum later..

Offline
You can also send Legal Notice via registered post at Goibibo Head Office.

Goibibo (India) Private Limited
19th Floor, Tower B, Building No. 5, DLF Epitome,
DLF Phase 3, Cybercity, Gurugram – 122001

View Sample Notice:
TeamMember

Thread 'Notice to CMD of the Company'

To,
Chairman / Managing Director
Mention Company Name

Subject: Notice Before Filing Consumer Case in Consumer Forum.

Dear Sir/Madam,

This is to inform you that I, Your Name, am constrained to issue this notice on account of the deficiency in service and/or unfair trade practice committed by your company in relation to Mention product/service name, order number, date of transaction.

Despite repeated attempts made by me to resolve the matter amicably, including contacting your customer care, no satisfactory response or resolution has been provided till...

Please wait for a reasonable time for their response. If they do not respond or fail to resolve the matter satisfactorily, feel free to reach out to us again. When you do, kindly include a copy of your email to them and any response (if received), so we can guide you on the next steps.

Best regards,
Thanks
 
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