Myntra cancel my order due to unforeseen circumstances despite prepaid payment

Rajesh Verma

New member
Seller Name
Myntra
Company Name
Myntra Design Pvt ltd
Product Name
WHATNOT STYLE Floral Embroidered Chinon Round Neck Straight Kurta With Sharara And Dupatta
Loss Amount
2158
Ratings
4.00 star(s)
Opposite Party Address
Myntra Design Pvt ltd
I, Rajesh Kumar Verma, am writing to file a complaint against Myntra Designs Pvt. Ltd. regarding the delivery of a product. I placed two orders with an order (Order ID: 1305487-1491187-8611503) on 27/07/2025 with paid INR 3436 Prepaid order through the Myntra with amount app and I received one of my products from the delivery on 01/08/2025 and second Item they cancelled without information. I immediately raised a concern about undelivered product why you cancel my order on Delivery date. However, Myntra’s customer service team cancel them in the name of technical issues and no resolution is provided (We had cancelled your order due to unforeseen circumstances).This constitutes a clear deficiency in service and unfair trade practice under the Consumer Protection Act, 2019. Therefore, I request the Hon’ble Consumer Forum to take appropriate action against Myntra and direct them to deliver my product with same price as I buy, along with compensation for harassment and inconvenience caused. Please find Screen shot as evidence.
 

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