Myntra IN26072710260747494678

S

swetagr

New member
Company Name
Myntra
Product Name
Allen solly handbag
Website Name
Myntra
Loss Amount
2493
Ratings
3.00 star(s)
I placed a order, Id- 133648067942632808601 against which I received delivery on 25th July
The order was properly delivered in a proper condition but when I opened the order it was a complete different product inside of the package.
When I raised the return request Myntra denied stating that a correct product has been delivered because there logistics partner claims that the right product was inside the package.
I have raised the issue twice and also mailed to there grievance team but no revert or resolution has been provided yet.

The product which was delivered has a proper myntra seal and product tag still myntra is taking no accountability or providing any resolution.
 

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Hello @swetagr

Thank you for reaching out. We noticed that you are facing the similar problem with Myntra that has already been addressed in a different thread. We kindly request you to please review that thread for the information you’re looking for.

TeamMember

Post in thread 'Regarding not returning 2 original and 1 different product on purchasing 3 jeans pants from Myntra and postponing the return for more than 1 month.'

Hello @naresh2026

We are outlining the first step to be taken before filing a case in the Consumer Forum.

Please follow the steps mentioned below. If you have already contacted the company via email or customer care and have not received any response, kindly share the relevant details with us so that we may guide you further.

Online
We recommend that you first Send a detailed email to support@myntra.com outlining your issue, including order details and any previous correspondence and request to Refund/Replacement.

If not received...

If you still have any questions or need further clarification, feel free to reply here with the specific question that wasn’t answered in the previous thread. Our team will be happy to assist you further.

Thanks
 
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