hrradhika.raghunath
New member
- Dealer Name
- Lenskart
- Company Name
- Lenskart
- Product Name
- Spectacles and eye test
- Loss Amount
- 3862
- Ratings
- Opposite Party Address
- Ground Floor, D No 1312, 24Th Main, Sector 2, HSR Layout, Bengaluru, Karnataka, 560102
I had undergone eye test in Lenskart, HSR Layout outlet, Bengaluru and was prescribed spectacles as per their test results. But, even after about a month my problem of blurred vision in new spectacles did not get solved. On taking up with their staff, I was suggested to undergo eye test with some qualified eye specialist and buy new spectacles. When I asked them that why some unqualified person tested me at their outlet earlier, the concerned person told that he is not answerable for such questions. Even the frames of the specs had become loose within one month, for which I was told that return time was only one month. This is the heights of their reckless service. I took up the matter with their support team and lodged a complaint with consumer forum, but all in vain.
Now, I want to file a suit against them with consumer court. I need specimen formats of mandatory documents to be uploaded for filing the suit. Kindly provide me the same and also suggest me if any other legal remedy is available to me
Now, I want to file a suit against them with consumer court. I need specimen formats of mandatory documents to be uploaded for filing the suit. Kindly provide me the same and also suggest me if any other legal remedy is available to me
