No refund and no response from Zayra Apparel company

jiteshchang

jiteshchang

New member
Seller Name
Zayra Apparel Company
Company Name
Zayra Apparel Company
Product Name
Shirts
Customer Care Number
+91 9898843038
Loss Amount
858
Ratings
1.00 star(s)
Opposite Party Address
Jitesh Chang,
Rajeev Niwas,
Laxmi Colony
Chembur Mumbai 400074
Respected Sir/madam,

Wirth reference of my Apparel Purchase thru Zayra website on 11 September 2025- Mumbai

am writing to request an urgent return and refund for items from a recent order. I previously attempted to contact your customer care number (9898843038), (9016149956) zayraapparel18@gmail.com and WhatsApp, but have not received a response.
on the web sear it show the Address: Zayra, Uttar Pradesh, Sambhal, 244303, India
and on call its always switched off and on call reply in Gujrati Language

The items in question are unsuitable due to incorrect sizing (too short) and general dissatisfaction. Material is very very poos quality.
I request that you arrange for the return and subsequent refund at your earliest convenience.

Your prompt attention to this matter would be greatly appreciated.

Sincerely,

Jitesh Chang
Mumbai
+91 97693 99905
 
  • Send a Formal Legal Notice via Registered Post (or Email with Read Receipt)
    • Draft a firm but polite legal notice demanding refund and return pickup within 7-10 days.
    • Mention your attempts to contact them and warn about escalation to consumer court.
    • Keep proof of sending the notice.
  • File Complaint on Consumer Grievance Portals
    • Use these official platforms to file your complaint:
      • National Consumer Helpline (NCH)
      • Consumer Forum Online
    • Upload your order proof, communication, and product photos.
  • Raise a Dispute with Your Payment Provider
    • If payment was done by card or UPI, contact your bank/payment app immediately.
    • Raise a chargeback or dispute citing non-delivery of promised quality and no refund.
 
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