Not accepting return

M

mmtkmr

New member
Seller Name
Ajio
Company Name
Ajio
Product Name
Bata bubblegummer
Website Name
Ajio
Customer Care Number
18008899991
Loss Amount
442
Ratings
1.00 star(s)
I have ordered a shoe for my kid from Ajio but they delivered wrong product.After requesting return they are cancelling the return request as they are saying that they have given right product.picture of ordered product and delivered product are attached below.First picture is of ordered product and second is delivered.
Order Id-EX0034177236
Please do the needful to solve my query
Thanx
 

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Thank you for reaching out. We noticed that you are facing the similar problem that has already been addressed in a different thread. We kindly request you to please review that thread for the information you’re looking for.

TeamMember

Post in thread 'Return and refund from Ajio'

Hello @Sushma k acharya

I'm sorry to hear about the difficulties you've faced with your return and refund process on AJIO. Based on your experience and AJIO's stated policies, here's a comprehensive guide to help you navigate the situation and seek resolution:

📝 Summary of Your Experience​

  • Order ID: FN2052606389
  • Return IDs: RT175788453, RT179847496
  • Complaint IDs: COM00089728754, COM00089124686, COM00088241543, COM00087803434
  • Issue: Despite initiating a return on March 2, 2025, for two dresses due to poor quality, the pickup...

If you still have any questions or need further clarification, feel free to reply here with the specific question that wasn’t answered in the previous thread. Our team will be happy to assist you further.

Thanks
 
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