I ordered a bouquet and card for same day delivery. They said the card will be delivered 4 days later. How is this acceptable? I asked them to refund. No one answered the chat.
Thank you for reaching out. We noticed that you are facing the similar problem with IGP that has already been addressed in a different thread. We kindly request you to please review that thread for the information you’re looking for.
We are outlining the first step to be taken before filing a case in the Consumer Forum.
Please follow the steps mentioned below. If you have already contacted the company via email or customer care and have not received any response, kindly share the relevant details with us so that we may guide you further.
Step 1: Skip this step as you have already WhatsApp them
We recommend that you first contactIGP customer care on their whatsapp number "+91-(22)3965-0300" and register your complaint.
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If you still have any questions or need further clarification, feel free to reply here with the specific question that wasn’t answered in the previous thread. Our team will be happy to assist you further.
