Not Providing my Refund after returning the product

bhavanidhandu

New member
Dealer Name
Terra Organics Nursery
Company Name
Terra Organics Nursery
Product Name
Pots - which are used for plants
Customer Care Number
07995240622
Loss Amount
2250
Ratings
1.00 star(s)
Opposite Party Address
Terra Organics Nursery , Plot no 17 Neetaji Nagar Cross Road Road no 2, Secunderabad, Telangana · 3.9 km
Hi Team,

I have purchased few Plants, Coco pit, and few pots on phone call with Terra Organics Nursery .i already told them earlier on phone that i dont want big pots
but they insisted me to buy big pots , so i told them that i will check the size and if its too big i will return them. but now after delivering the product

i didnt like the product because quality is not good of pot and also its very big, so i have returned them the product, now the product is with them
but they are not giving my refund back , they are telling to exchange , which i dont want

i have literally return they product within mins 2 or 3 mins i returnd them the product on call explained , am attaching the screenshot

now when i called them sukumar is the employee 07995240622 he was kind but , the owner name Narahari 9177775560
he is telling to employee that he will cut money from his employee salary to refund me, the employee called me and said this , this is really very sad in our country
to blackmail the employees like this , please react and help to process my refund amount 2250
 
Hello @bhavanidhandu

Send a Formal Legal Notice:
  • Draft a legal notice detailing the issue, Terra Organics Nursery inadequate response, and your demand for refund of amount 2250/-.
  • This can be done through a lawyer or by contacting our team that offer legal notice services.
  • Note: Always send notice via Registered Post only.
Wait for their reply, and if not received any reply revert us.

Thanks
 
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