University Not providing service by Mahatma Gandhi University Nalgonda

B

banoth krishna

New member
Institute Name
mahatma gandhi university
Loss Amount
1000
Ratings
1.00 star(s)
Opposite Party Address
Examination branch Mahatma Gandhi University Nalgonda
I have applied Convocation/Degree certificate in The Mahatma Gandhi University on 09/02/2025 in urgent mode took extra charge 1000 for provide the Certificate within 7 days. I visited 0n 18/02/2025 at Examination branch Mahatma Gandhi University Nalgonda for Convocation/Degree certificate but they said that certificate is not ready ,printing mission is not working
 
I'm sorry to hear about the difficulties you've encountered in obtaining your convocation/degree certificate from Mahatma Gandhi University (MGU), Nalgonda. Delays, especially after opting for the urgent processing by paying an additional ₹1,000, can be particularly frustrating.

Immediate Steps to Address the Issue:
  1. Contact the Examination Branch Directly:
    • Phone: Reach out to the Controller of Examinations at 9948217222.
    • In-Person Visit: If feasible, visiting the Examination Branch in person might expedite the process.
  2. Utilize the University's Official Complaint Mechanism:
    • Online Complaint Form: MGU provides an online platform for grievances. You can submit your complaint through their official form.
      mguniversity.ac.in
  3. Escalate the Matter if Necessary:
    • Registrar's Office: If the Examination Branch doesn't resolve your issue promptly, consider contacting the Registrar's office at 9700335526.
    • Vice-Chancellor's Office: As a last resort, you can reach out to the Vice-Chancellor's office at 9948623222.
Preventive Measures for Future Reference:
  • Document All Interactions:
    • Keep records of all communications, including emails, payment receipts, and any correspondence with university officials. This documentation can be invaluable if further escalation is required.
  • Stay Informed About University Processes:
    • Familiarize yourself with the university's official procedures and timelines for certificate issuance to set realistic expectations and identify any deviations promptly.
I hope these steps assist you in resolving your issue swiftly and obtaining your certificate without further delay.

If still face any problem, feel free to contact us again, we will guide you in filing case in the Consumer Forum.

Thanks
 
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