Ola Cab Service

tonysebastian2288

tonysebastian2288

New member
Company Name
OLA
Website Name
OLA
Customer Care Number
8037101828
Loss Amount
300
Ratings
1.00 star(s)
Hello,

I am writing to raise a serious concern regarding a recent Ola rickshaw booking from Thane to Dombivli (Maharashtra) on Sunday, 10th August 2025 (evening).

The rickshaw condition was extremely poor, but I chose not to raise any complaint at that time. However, during the ride, the driver abruptly asked me to get down midway and insisted I pay the full fare, which I eventually did as he was arguing and pressuring me to get down.

What makes the situation even worse is that I had my 3-year-old daughter with me, and the place where he dropped us was in the middle of Mumbra Bypass Road (Ghat) — a risky and unsafe location. From there, I could not get any transport and had to walk all the way to the main road, which was extremely unsafe.

This experience has caused great inconvenience and risk to my safety. I request you to investigate this matter and take strict action against the driver to ensure such incidents are not repeated.

Booking Details:

Booking ID: CRN9653769195

Registered Mobile Number: 9867735447 / 7977098774

I expect a prompt response and compensation to this matter.
 
tonysebastian2288 said:
I request you to investigate this matter and take strict action against the driver to ensure such incidents are not repeated.
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We would like to clarify that this website is not affiliated with any government authority. It is an open public platform managed by a private law firm with the aim of assisting consumers with legal guidance and support.

If you are looking to file a formal complaint or case against Ola Cabs, we can help you understand the process and guide you in filing a case with the appropriate Consumer Forum.

Please feel free to provide details of your issue, and our team will get in touch with you to assist further.

Best regards,
Thanks
 
  • Report official complaint to Ola with booking details.
  • Escalate via email and social media if unresolved.
  • File consumer complaint seeking compensation for service failure and safety risk.
  • File police complaint for safety and harassment concerns.
  • Report driver to local transport authorities.
 
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