Ola electric service delivery delay

salihpang

salihpang

New member
Model
Ola S1PRO
Dealer Name
Ola electric TIRURKAD
Company Name
Ola electric
Customer Care Number
1800
Loss Amount
2
Ratings
4.00 star(s)
Opposite Party Address
Pullanippuram
Padapparamba
Recently, my scooter stopped working, and I had to tow it to the authorized service centre. After submitting the vehicle, I was informed that the service would take approximately 1 to 2 months. However, the service centre has not provided me with a clear or exact timeline for when my scooter will be repaired and returned.

This prolonged delay without a confirmed delivery date is causing me significant inconvenience, as I rely on my scooter for my daily transportation needs.

Model: Ola S1 Pro
- Registration Number: KL 53 U 2784
- Service Centre Name: MALAPPURAM, TIRURKAD
- Date of Submission: 28/03/2026

- Ticket # 12362111
 
My scooty in the service centre from 1st of April in rohini delhi store but I'm not received any update on scooty repairing whatever I'm calling in ola support number he every time told you will received call back from our service executive but I'm not received any single call from his side .and experience centre not given any information about this
I'm facing very difficult to my daily conveyance for my office and children school for up down in requesting to please resolve this issue soon as possible
Model: Ola S1 Pro
- Registration Number: DL10 GD 2155
- Service Centre Name: Rohini Delhi
Date of submission 2/4/26
Yogesh Sharma
9318483428
 
Hello Members

Thank you for reaching out. We noticed that you are facing the similar problem with OLA Electric that has already been addressed in a different thread. We kindly request you to please review that thread for the information you’re looking for.

TeamMember

Bike Post in thread 'Ola S1x 4kw'

We are outlining the first step to be taken before filing a case in the Consumer Forum.

Please follow the steps mentioned below. If you have already contacted Ola Electric via email and have not received any response, kindly share the relevant details with us so that we may guide you further.

Step: 1
We recommend that you first Send a detailed email to support@olaelectric.com, grievanceofficer@olaelectric.com outlining your issue, including vehicle details and request to repair within 7 days...

If you still have any questions or need further clarification, feel free to reply here with the specific question that wasn’t answered in the previous thread. Our team will be happy to assist you further.

Thanks
 
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