Order delayed by meesho for about 3 weeks

P

Priyanka kumari

New member
Dealer Name
Gemspar
Company Name
Meesho
Loss Amount
132
Ratings
1.00 star(s)
I am filling a complaint with the order ID 212094888056063937. I placed a order of 3 combo pouches on 21st Oct 2025 and date of delivery was 2 Nov 2025 but today its 9 Nov.. I wrote an email to help@gmail.com but no response. I talked to agent but they are continuously saying that they are resolving the problem. Do they need a month for resolving the problem . It is showing that my order has been shipped and reached at ranchi hub but not yet out for delivery . I needed those pouch in urgent but now what .
I request meesho and their agents to pls deliver my order till tomorrow ( 10 nov 2025) because already its been too too late ... pls look into my issue or I'll need to escalate this issue to consumer court.
Thanking you
 
Company name -messho

Loss amount
444
Second product loss amount
I placed my order brass bowl and second is kashmiri eyerrings on 16 April 2026 and sate is delivering 1st order is 24 April and second product delivery date is 27 April but today it's 29 April i raised my complaint is 24 April messho helpline no. And consumer court but no response and I did not get any resolution I talk an messho agent they are continuously saying that they are resolving the problem..it is showing that my both order is shipped and reached dehradun dc on 21 April but not yet out for delivery .i need my both order early and urgent but now what.
I request messho and messho agent to deliver my both order till Tommorow 30 April because already it's been to late around 15 days .plz took into my issue or i ll need to escalate this issue with consumer court
Thanking you
 
Hello,

After reviewing your complaint regarding the delayed Meesho order, we understand that you had placed an order through the platform expecting delivery within the promised timeframe. However, according to your complaint, the product allegedly remained undelivered for nearly three weeks despite the estimated delivery schedule shown during purchase.

You mentioned that even after repeated follow-ups and checking the tracking updates regularly, the order status either did not change properly or the delivery kept getting postponed without any clear explanation. Due to the prolonged delay and lack of satisfactory support from the company, you allegedly faced inconvenience, frustration, and unnecessary mental stress.

You further stated that customers place orders relying on the delivery commitments provided by online platforms, and repeated delays without proper communication create a poor consumer experience.


We are outlining the first step to be taken before filing a case in the Consumer Forum.

Please follow the steps mentioned below. Contact the Meesho customer care via email (support@travelsees.com) and if you have not received any response, kindly share the relevant details with us so that we may guide you further.


Offline-Mode
You can also send your feedback via registered post at Meesho Head Office

Meesho Private Limited
F-110, 1st Floor, Ranka Junction, Tin Factory Junction,
Old Madras Road, Bengaluru, Karnataka – 560016.

View Sample Notice: Notice to CMD of the Company

If they already refunded the amount and provided you the reference number but the amount is not reflecting in your account, please contact your bank or payment provider.

This step not only gives the Meesho a chance to refund but also helps strengthen your case if you decide to file a complaint with the Consumer Forum later.

Please wait for a reasonable time for their response. If they do not respond or fail to resolve the matter satisfactorily, feel free to reach out to us again. When you do, kindly include a copy of your email to them and any response (if received), so we can guide you on the next steps.

Best regards,
Thanks
 
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