payment done but product not delivered-Signtific India

Leelesh sheth

Leelesh sheth

New member
Seller Name
Signtific India - Sayan Chakraborty
Company Name
Signtific India
Product Name
Money Magnet Bracelet
Website Name
www.signtificindia.com
Customer Care Number
No contact no
Loss Amount
996.83
Ratings
1.00 star(s)
Opposite Party Address
10C Paddu Pukur Road ,
4th Floor.
Opp Vishal Auto
Bhawanipore
Kolkata-700020
I have placed a money magnet bracelet from the above site, I have made a payment online of Rs 996.83 on 14th Dec’24 however I did not get my stuff as in date 25th Dec’24. I tried to contact through what’s app no and email them at support@signtificindia.com but there were no revert from their side. I checked the AWB No- but the merchant/courier cancelled it as no stuff received from the seller.
The seller address is -

SHIPPING, ORDER AND DELIVERY INFORMATION​

  • All orders placed with Aliens Crib are shipped from our registered office in Kolkata, India.
    BA 56, Salt Lake, Sector 1, Kolkata, India Postal Code: 700064.
I wrote mails and request for refund but no response from there side. I checked their Facebook profile and everyone saying as it’s fraud there are many ppl who has not received their product after making payment.

Kindly help to get my refund .
 

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Hello @Leelesh sheth Ji,

We have checked the website and not found any contact details, we suggest you to file a complaint at your nearest police station.

1735201694225.png
If still have a question feel free to contact us again..

Thanks
 
Hello @Leelesh sheth

Please review the screenshot..

1742841765916.png

We have checked the website and found that they have updated their contact details, we suggest you to contact on the given numbers and let us know their reply.

Waiting for your response
Thanks
 
Hello @Touqeersamreen , @Basudev Halder @Leelesh sheth

I'm sorry to hear about your experience with Signtific India. Based on your report and similar complaints, it appears that this website may be engaging in deceptive practices. Here's a structured approach to help you seek resolution and prevent further consumer harm:
  1. Document All Evidence:
    • Save all communications, screenshots of the product listing, order confirmation, and photos of the received item.
  2. Contact Signtific India:
    • Send a formal complaint to their customer support email detailing the issue and requesting a refund or replacement.
  3. File a Complaint with the National Consumer Helpline (NCH):
    • Visit the NCH website to lodge your complaint.
    • Provide all relevant details and supporting documents.
  4. Report to the Cyber Crime Portal:
  5. Notify Your Bank or Payment Provider:
    • If you paid via credit/debit card or digital wallet, contact your bank or payment provider to report the transaction and inquire about chargeback options.

If the issue remains unresolved:
  • Send a Formal Legal Notice:
    • Draft a legal notice detailing the issue, Signtific India's inadequate response, and your demand for resolution.
    • This can be done through a lawyer or by contacting our team that offer legal notice services.
    • Note: Always send notice via Registered Post only.
  • File a Complaint with the Consumer Forum:
🔒 Preventive Measures for Future Purchases
  • Verify Seller Credentials

Important Tip:
Before taking legal action, it is advisable to first send a legal notice to the Opposite Party.
Click to expand...


Note:
We can assist in:
  • Drafting professional legal notices.
  • Filing consumer complaints for deficiency in service.
Feel free to contact us if you wish to proceed with a legal notice draft or complaint preparation.

Regards,
Support Team
 
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