Poor Customer Service

[Karthick S]

Dealer Name

Jio

Company Name

Jio

Customer Care Number

198

Loss Amount

500

Ratings

2.00 star(s)

Hi,

My jioFiber has been facing poor signal strength for last 3 days. Compliant has been raised on 17.10.2025. Despite of good weather, Still service engineer excuses by saying Bad weather. Not the first time, but facing this internet disruption frequently and always facing 2-3 days delay to get service to be done. No response from Engineer when i trying to reach him, Simply, Either they turned off their mobile or they don't attend my calls.

Because of this, i used to recharge my mobile internet for special internet pack.

 

[TeamMember]

Thank you for reaching out. We noticed that you are facing the similar problem that has already been addressed in a different thread. We kindly request you to please review that thread for the information you’re looking for.

M

Thread 'JioFiber Installation Fraudulent'

6 May 2025

On the date of 30/03/2025 Jioiber team contact myself Mahika Goswami (30) for internet connect, i agreed for connection. They assured installation on 31/03/2025. Ashish installation techinician came on the same day 31/03/2025 and charged payment by confirming order by KYC registration and payment of Rs. 1111 in Credpay UPI and assured installation will be completed in 1-2hrs. After some time he told us that there is no port so they cannot proeed with the installation. SO we asked for the refund and proceed the cancellation as we wanted jiofiber only. He told us it will get cancelled...

• Mahika Goswami
• jiofiber
• Replies: 7
• Forum: Broadband and Internet

If you still have any questions or need further clarification, feel free to reply here with the specific question that wasn’t answered in the previous thread. Our team will be happy to assist you further.

Thanks