Prepaid loaned product not received for almost a month now- FLIPKART

Swati Chand

New member
Dealer Name
Woodefly
Company Name
Flipkart
Loss Amount
15000
Ratings
1.00 star(s)
Opposite Party Address
Flipkart Internet Pvt Ltd
Block B (Begonia), 7th/8th Floor, Embassy Tech Village,
Outer Ring Road, Devarabeesanahalli Village, Varthur Hobli,
Bengaluru East Taluk, Bengaluru District,
Karnataka – 560103, India
Dear Sir/Mam,

I have placed an order - order id ( OD338765328395230100) woodefly solid wood cabinet with FLIPKART on 1st oct 2026 of amount- 14996 for which I have opted to pay using flipkart no cost emi mode and a loan of 14996 to be paid in 6 months instalment.
The order was 1st delivered on 9th Oct which came to be damaged hence I had requested a replacement for it which was supposed to be delivered to me by 23rd oct. I have been following up with the courier partner since then however they keep saying that they have not received my package in their logistics hub as of yet and they will try to deliver it as soon as possible. On the other hand flipkart people are putting the product on reschedule by themselves to which I am clearly responding that I had not requested for a reschedule.
When I am asking for a CS from flipkart to call me and help me with the issue they are just they are not taking that request into consideration.
They told that the product will be delivered on 24 oct due to reschedule however when the product did not come today, I checked with them, then they mentioned due to some logistics delay the status will be known on 28 oct.
I have taken a loan to pay for this item which has nit even been delivered to be me yet and the month is going to end. Next month onwards the finanxe bank will start charging me the EMI for the item which I have nit even received. This is clearly a fraud that Flipkart and its logistics partners are doing. I have asked for a cancellation however they are nit even agreeing to it.
Therefore, I would like to file a case against Flipkart and its logistics partner for this case and want my refund asap.
 

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