raised complaints multiple times (around 10 times) regarding issues with my JioFiber connection

harshad pansuriyta

harshad pansuriyta

New member
Dealer Name
JioFiber connection
Company Name
JIO
Customer Care Number
1800-889-3999
Loss Amount
1400
Ratings
5.00 star(s)
Opposite Party Address
m-803 Malabar county -1, GOTA , Ahmadabad
Dear JioFiber Support Team,


I have raised complaints multiple times (around 10 times) regarding issues with my JioFiber connection, but the problem remains unresolved. Each time, your team closes the complaint without providing a proper solution.


Despite repeated follow-ups, neither my service issue has been fixed nor has my refund been processed. This has caused a lot of inconvenience.


Please take immediate action to either:


  1. Resolve my service issue permanently, or
  2. Process a refund for the amount I have already paid.

My JioFiber Number: +91 7935912115


Kindly acknowledge this message and confirm the resolution timeline at the earliest.


Thank you for your attention.


Best regards,
Harshad Pansuriya
 

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Thank you for reaching out. We noticed that you are facing the similar problem that has already been addressed in a different thread. We kindly request you to please review that thread for the information you’re looking for.

M

Thread 'JioFiber Installation Fraudulent'

On the date of 30/03/2025 Jioiber team contact myself Mahika Goswami (30) for internet connect, i agreed for connection. They assured installation on 31/03/2025. Ashish installation techinician came on the same day 31/03/2025 and charged payment by confirming order by KYC registration and payment of Rs. 1111 in Credpay UPI and assured installation will be completed in 1-2hrs. After some time he told us that there is no port so they cannot proeed with the installation. SO we asked for the refund and proceed the cancellation as we wanted jiofiber only. He told us it will get cancelled...

If you still have any questions or need further clarification, feel free to reply here with the specific question that wasn’t answered in the previous thread. Our team will be happy to assist you further.

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