The toy in question cost me 1199 Rs and the toy that was delivered was a completely different toy, apparently this website has scammed different people in the same way
I am sending the pictures of the expected product of delivery and actual product that was delivered
Below I have shared a screenshot of the object expected and the object that was actually delivered to me.
Order no. 2939
Tracking number :
14112352670208
It has been very heartbreaking as I had saved money to buy this toy for my cat and this merchant has given me extreme mental distress and loss of money..
As these people are scamming consumers, they should not be allowed to sell products online
I'm sorry to hear about your experience with Rarecarts.in. Based on your report and similar complaints, it appears that this website may be engaging in deceptive practices. Here's a structured approach to help you seek resolution and prevent further consumer harm:
Summary of Your Complaint
Order Number: 2939
Product: Flappybird Cat Toy
Amount Paid: ₹1,199
Issue: Received a different, lower-quality product than advertised.
If you paid via credit/debit card or digital wallet, contact your bank or payment provider to report the transaction and inquire about chargeback options.
Legal Recourse
If the issue remains unresolved:
Send a Formal Legal Notice:
Draft a legal notice detailing the issue, Rarecarts's inadequate response, and your demand for resolution.
This can be done through a lawyer or by contacting our team that offer legal notice services.
Note: Always send notice via Registered Post only.
File a Complaint with the Consumer Forum:
If there's no satisfactory response, lodge a complaint with the appropriate Consumer Disputes Redressal Commission.