Prateekshit Jaiswal
New member
- Seller Name
- Raspberry India
- Company Name
- Amazon Seller Services Pvt. Ltd.
- Product Name
- Raspberry Pi 5 (16GB)
- Website Name
- www.amazon.in
- Customer Care Number
- 1800-3000-9009
- Loss Amount
- 16599
- Ratings
- Opposite Party Address
- Amazon Seller Services Pvt. Ltd.
8th Floor, Brigade Gateway, 26/1 Dr. Rajkumar Road,
Malleshwaram, Bangalore – 560055, Karnataka, India
I ordered a Raspberry Pi 5 (16GB) from Amazon India on 21 July 2025. However, I received a Raspberry Pi 4 instead.
I tried to return the item several times. Although the return was initially accepted, I receive a cancellation message every evening. Despite calling customer service multiple times, I am told the return pickup will happen the next day — but no pickup is ever attempted.
Customer service assured me that an advance refund would be processed within 24 hours, but no such action has been taken. I have call recordings as proof of all conversations. This issue has been ongoing for over a week and remains unresolved.
I tried to return the item several times. Although the return was initially accepted, I receive a cancellation message every evening. Despite calling customer service multiple times, I am told the return pickup will happen the next day — but no pickup is ever attempted.
Customer service assured me that an advance refund would be processed within 24 hours, but no such action has been taken. I have call recordings as proof of all conversations. This issue has been ongoing for over a week and remains unresolved.
