Red Bus is not providing refund for bus Cancelled by the bus operator.

R

ROHIT CYRIL

New member
Website Name
Redbus.in
Loss Amount
694
Ratings
1.00 star(s)
Dear sir,
On 21/03/2026 I had to catch bus at 9:20 am from Bettiah to Patna with a 6 year kid.I was informed on call at about 8:30 am that the bus is Cancelled by the operator due to some technical problem in bus.
I have evidence of call recording which I am attaching with this mail.
Me and my daughter did not board and we want refund.
Kindly do the needful.
Ticket is attached for your reference.

Thanks & Regards
 

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Hello @ROHIT CYRIL

Thank you for reaching out. We noticed that you are facing the similar problem with Red Bus that has already been addressed in a different thread. We kindly request you to please review that thread for the information you’re looking for.

TeamMember

Post in thread 'Redbus didn't refund'

Hello @pavan_mandapakala

After reviewing your complaint regarding the refund issue with Red Bus, we understand that you had booked bus tickets through the platform but later became eligible for a refund due to cancellation/service-related issues. However, despite waiting for the committed timeline and contacting customer support multiple times, the refund amount allegedly remained pending.

You mentioned that you repeatedly followed up with Red Bus regarding the refund status but did not receive any satisfactory resolution or proper clarification from the...

If you still have any questions or need further clarification, feel free to reply here with the specific question that wasn’t answered in the previous thread. Our team will be happy to assist you further.

Thanks
 
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