Refund issue

A

Azaadabbasi815

New member
Company Name
Makemytrip
Website Name
Makemytrip.com
Loss Amount
50000
Ratings
1.00 star(s)
This is extremely disappointing and unacceptable makemytrip. It has been over two months and I still have not received my refund
Whenever I call makemytrip support team. I am told that the refund has not been received from the airline. However, when I contact the airline, they clearly state that the refund has already been processed from their side.
What exactly is going on? Why am I being given conflicting information?
I have followed up multiple times, and this delay is completely unreasonable Please check this matter urgently and provide a clear update along with a confirmed timeline for my refund.
If this is not resolved immediately, I will be forced to escalate this issue further.
Booking ID AN71AJRMM6950888495
 
Hello @Azaadabbasi815

Thank you for reaching out. We noticed that you are facing the similar problem with Make MY Trip that has already been addressed in a different thread. We kindly request you to please review that thread for the information you’re looking for.

TeamMember

Hotel Post in thread 'Room booked but not stayed'

Hello @Praveenkm2012

We are outlining the first step to be taken before filing a case in the Consumer Forum.

Please follow the steps mentioned below. If you have already contacted the company via email or customer care and have not received any response, kindly share the relevant details with us so that we may guide you further.

Online
We recommend that you first send an email to the customer care department of the Make my Trip (grievanceofficer@makemytrip.com), clearly outlining your concerns and requesting for...


If you still have any questions or need further clarification, feel free to reply here with the specific question that wasn’t answered in the previous thread. Our team will be happy to assist you further.

Thanks
 
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