Regarding partial order from ajio

M

Manasa b

New member
Seller Name
JENI INDIAN CULTURE
Company Name
AJIO
Product Name
Nyrika brand of 4 dresses
Website Name
www.ajio.com and customercare@ajio.com
Customer Care Number
1800-8899-991
Loss Amount
1420
Ratings
1.00 star(s)
Opposite Party Address
ashirwad embro park surat-2 saniya hemad road, saroli, surat, gujarath in 395010
Hi sir /madam,

I have booked order in ajio online shopping platform.. The order id is FN2807701165 and SHIPMENT I'D is j344924143655103. In this order they have to deliver the 5 products(dresses ) . But they packed the one product (dress) and stick with the label of 5 dresses amount... I paid all 5 dresses amount.. So i am asking the missed items or refund amount of missed items. But ajio customer team not responding to solve the issue and also they are not investigating and taking it to forward again. So please help me with the solution regarding this issue. The attached dresses images are missed in the delivered package... So i want refund of these 4 dresses.
 

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Hello @Manasa b

Thank you for reaching out. We noticed that you are facing the similar problem with Ajio that has already been addressed in a different thread. We kindly request you to please review that thread for the information you’re looking for.

TeamMember

Post in thread 'Ajoi return and delivery delays'

Hello @Eunoia@777

We are outlining the first step to be taken before filing a case in the Consumer Forum.

Please follow the steps mentioned below. If you have already contacted the company via email or customer care and have not received any response, kindly share the relevant details with us so that we may guide you further.

Online
We recommend that you first Send a detailed email to customercare@ajio.com outlining your issue, including order details and any previous correspondence and request to Refund the ₹29/-.

If not received...


If you still have any questions or need further clarification, feel free to reply here with the specific question that wasn’t answered in the previous thread. Our team will be happy to assist you further.

Thanks
 
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