Regarding Pradhan Mantri Fasal Bhima Yojana Crop Insurance Claim

M

M Sharanabasava

New member
Policy Name
PRADHAN MANTRI FASAL BIMA YOJANA (PMFBY)
Company Name
TATA AIG GENERAL INSURANCE
Customer Care Number
18002093536
Loss Amount
135979
Ratings
4.00 star(s)
Opposite Party Address
CEO
Tata AIG General Insurance, Peninsula Business Park, Tower A, 15th Floor, G K Marg, Lower Parel, Mumbai
Respected sir,

We have insured (Insurance No: CSC001-1424387) of our land (Survey No - 111 / B) under the Pradhan Mantri Fasal Bhima Scheme of premium amount 2719 and the insured Amount Rupees 135979. And our land located at Sidiginimola Village of Ballari (Tq) and (Dist). Last year crop was not coming due to atmosphere difference and the same we have to inform to insured company regarding crop lost and the insurance Feild officer (Mr Narayana, TATA AIG General Insurance) visited to our land and inspected deeply on 14.12.2024 and he hope to us the crop loss insurance amount will be credited to your account with 2 or 3 months.

Further as per schedule we have waiting for those insurance claim amount. And we also complaint to company complaint Register number: 2412310983165. But till date amount will not credited to our account, So we have lost of crop pls update as early and settled for crop lost amount.

Regards,
Eshwaramma W/o Late Umapathi
21st Ward, Kampli Sugar Factory
Kampli - 583132
Kampli (Tq), Ballari (Dist)
Karnataka (State)
Mob.no : 8880704464
 
Hello @M Sharanabasava

I understand that you've already submitted the documents regarding your crop insurance claim under the Pradhan Mantri Fasal Bima Yojana (PMFBY) with Tata AIG General Insurance. Given that the field officer inspected your land on December 14, 2024, and assured a settlement within 2–3 months, the delay in disbursing the insured amount of ₹1,35,979 is indeed concerning.

📌 Next Steps to Expedite Your Claim​

1. Follow Up with Tata AIG​

  • Customer Care: Call Tata AIG's customer care at 1800 209 3536 to inquire about the status of your claim.
  • Email Communication: Send a detailed email to their official customer service address, referencing your policy number CSC001-1424387 and the complaint number 2412310983165.

2. Escalate to the Insurance Ombudsman​

If there's no satisfactory response within a reasonable timeframe, you can escalate the matter to the Insurance Ombudsman. The Ombudsman provides a free and efficient mechanism for resolving insurance disputes.

3. Approach the Consumer Disputes Redressal Commission​

Given the prolonged delay, you have the right to file a complaint with the Consumer Disputes Redressal Commission.
  • Online Filing: Use the e-Jagriti portal to lodge your complaint.
  • Required Documents:
    • Copy of the insurance policy.
    • Proof of premium payment.
    • Field inspection report or any communication from the field officer.
    • Previous correspondence with Tata AIG.

4. Seek Assistance from the Agriculture Department​

Contact the local agriculture department in Ballari district to report the issue. They can provide guidance and may intervene on your behalf.


Important Tip:
Before taking legal action, it is advisable to first send a legal notice to the Opposite Party.
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Note:
We can assist in:
  • Drafting professional legal notices.
  • Filing consumer complaints for deficiency in service.
Feel free to contact us if you wish to proceed with a legal notice draft or complaint preparation.

Regards,
Support Team
 
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