Return rejected for damaged item and refund not provided

[D n Sarkar]

Dealer Name

Dev Signatures

Company Name

Flipkart

Product Name

Dev art four seater Solid wood dinning table set

Loss Amount

11661

Ratings

1.00 star(s)

Opposite Party Address

House no A6, Powercity Korba, Chattisgarh

Dear sir

I have ordered a product of 4 seater Dinning table with chairs and it was delivered in damaged condition on 26.08.2026. The same day return request was raised and as per the the schedule, by 29.08.26 one representative would come for visit. But no one visited and simply REJECTED the request. Again the return request was raised on 31.08.26 after having discussion with customer care, but it was again shown the same results after providing all the photographic evidence of the damaged product.
I can't understand how they are rejecting my request without verifing the actual problem, though all the proper evidence was provided. Why two times they have rejected the return of a damaged product? No proper reasons was also mentioned and no representative has been visited, not even have a telephonic discussion for any reason.

Now, i again request you to look into the matter seriously as by 05.09.26 my return policy is over for the product. The photograph and invoice of the same is attached herewith for your reference. Our hard earned money is simply wasted by Flipkart.

Looking for the quick resolution of my issue