GauravGupta
New member
- Seller Name
- OM ENTERPRISES
- Company Name
- OM ENTERPRISES
- Product Name
- ZEBRONICS Zeb-Sound Bomb 7, TWS, 60h Backup, BT v5.2, ENC, Rapid Charge, Flash Connect Bluetooth Black | OM1 ZB SNDB 7 BDS
- Loss Amount
- 1434
- Ratings
Dear Flipkart Support Team,
I am writing to raise a complaint regarding my recent order for Zebronics earbuds.
Initially, I had ordered 1 piece of the product when its price was ₹777. Later, I realized I needed 2 pieces, so I cancelled the first order and placed another order for 2 pieces. I also wanted to make the payment through my credit card, which is why I reordered the product.
Since the price of one piece was around ₹777, I expected the total for 2 pieces to be around ₹1400 after discount.
However, when the order was delivered, I received only 1 piece instead of 2 pieces.
Even today, the product price on the platform is still around ₹790 per piece, which clearly confirms my understanding that I had intended to order 2 units.
I contacted customer support regarding this issue, but unfortunately, I did not receive any proper assistance or resolution.
Therefore, I request you to kindly process a return and refund for this order so that I can place the correct order again from your platform.
For your reference, I have attached:
1. Screenshot of my orders
2. Screenshot of today’s product price on Flipkart
3. Screenshot of my previously cancelled order
Please look into this matter seriously and resolve it as soon as possible.
I am writing to raise a complaint regarding my recent order for Zebronics earbuds.
Initially, I had ordered 1 piece of the product when its price was ₹777. Later, I realized I needed 2 pieces, so I cancelled the first order and placed another order for 2 pieces. I also wanted to make the payment through my credit card, which is why I reordered the product.
Since the price of one piece was around ₹777, I expected the total for 2 pieces to be around ₹1400 after discount.
However, when the order was delivered, I received only 1 piece instead of 2 pieces.
Even today, the product price on the platform is still around ₹790 per piece, which clearly confirms my understanding that I had intended to order 2 units.
I contacted customer support regarding this issue, but unfortunately, I did not receive any proper assistance or resolution.
Therefore, I request you to kindly process a return and refund for this order so that I can place the correct order again from your platform.
For your reference, I have attached:
1. Screenshot of my orders
2. Screenshot of today’s product price on Flipkart
3. Screenshot of my previously cancelled order
Please look into this matter seriously and resolve it as soon as possible.
