Revolt bike company complaint

Hassan raza

New member
Model
2021
Dealer Name
Mumbai company
Company Name
Revolt company
Customer Care Number
98730 50505
Loss Amount
175000
Ratings
1.00 star(s)
Opposite Party Address
Nashik revolt company
My bike 3 It is standing in the showroom of Nashik since last one month and the issue is that its battery has gone bad, the warranty of the bike is over now, 2 years are left but the company is saying take the battery for Rs. 38000 but earlier it was told that The battery warranty is for 5 years, so what should we pay the money for? And for the last 3 months they are not picking up our calls, they are not giving any solution, they are just asking us to pay the money. Now what should we do in Nashik, we have Rs 1 lakh 75 thousand. There has been a loss of Rs. 10000. Please help us. I have added bike issue in this. Please help us and either get us a new battery for the bike or get our entire money back. We are in a lot of trouble.I am here, this is the problem of many of us, so many people's bikes are kept at the showroom in Nashik for many years, please help me or I can also file a case in the High Court, please request. My bike number is MH 41 BM 0553 Malegaon passing bike, it is in Nashik company Revolt, my contact number is 9226261487 and the bike is in my dad's name, his number is 9175741487 please my complaint It would be a great favor if it is solved quickly. Thank you.
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Hello @Hassan raza

We have read through your post carefully — here is a quick summary. Please confirm if everything is correct.


Your Revolt electric bike (MH 41 BM 0553), purchased in 2021, has been sitting at the Revolt Hub, Nashik showroom for over a month due to a battery failure. At the time of purchase, you were clearly told that the battery warranty is for 5 years — with 2 years still remaining. Despite this, Revolt is refusing to honour the warranty and instead demanding ₹38,000 for a replacement battery. For the past 3 months, neither the Nashik showroom nor the company has been picking up your calls or offering any resolution. Your total loss stands at ₹1,75,000 with an additional ₹10,000 in incidental losses.


You are seeking either a free battery replacement under warranty or a full refund — both of which are completely valid demands given the warranty commitment made at the time of sale.
 
We are outlining the first step to be taken before filing a case in the Consumer Forum.

Please follow the steps mentioned below. If you have already contacted Revolt electric bike via email and have not received any response, kindly share the relevant details with us so that we may guide you further.

Step: 1
We recommend that you first Send a detailed email to support@revoltmotors.com outlining your issue, including vehicle details and request to repair within 7 days.

Step: 2 - Offline
You can also send Legal Notice via registered post at Revolt electric bike Head Office.

Revolt Intellicorp Pvt. Ltd.
Head Office:

Plot No. 35, Sector 18,
Gurugram, Haryana – 122015

View Sample Notice:

Please wait for a reasonable time for their response. If they do not respond or fail to resolve the matter satisfactorily, feel free to reach out to us again. When you do, kindly include a copy of your email to them and any response (if received), so we can guide you on the next steps.

This step not only gives the a chance to Revolt electric bike to refund but also helps strengthen your case if you decide to file a complaint with the Consumer Forum later.

Best regards,
Thanks
 
Dear sir
My name is Subrato Sutradhar sir I have purchase Revolt Rv 1 modal in 28/11/2024 Bick is very good services also fine . but Problem is that some few month ago my Bick battery issue showing so I go to my nearest Revolt Services canter and submitted my Bick and battery 20/05/2026 service canter check and Tel me problem is real and your battery is under warranty so dint warry your battery is replace from company side with in 90 days but sir already 5 month id over no replay your side I have visit services canter but revolt services canter Tel me no update …so sir did I make a big mistake by buying revolt Bick?, if I get this kind of service, how do I go about referring people to buy Revolt?
Point
1.Did the company stop manufacturing after making that model?

2.And if you don’t have the battery, so why give a warranty ?

3.And if the revolt company really does provide awarranty on the battery then it has been 5 months since I submitted the battery so when will I get it?

4.And if I get this kind of service from the company can I invite someone else to buy the bike from this company?

5.If you think that the company is really very goog and the company’s service is true. Then tell me when will I get my battery?
Sir my request to you is try to send the replace battery as soon as possible otherwise I have to go to consumer forum to talk about this.
Thanks & Regards
Subrato Sutradhar
M:- 7602972089
 

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