Samsung S25 FE

[Anmol@8368]

Model

Samsung S25FE

Dealer Name

TruecomRetail

Company Name

Flipkart

Customer Care Number

44-71667800

Loss Amount

47439

Ratings

1.00 star(s)

Opposite Party Address

Flipkart delhi

Subject: Complaint Against Flipkart for Unjustified Delay and fraud in Delivery of Samsung Galaxy S25 FE

I wish to register a formal consumer grievance against Flipkart regarding the non-delivery of my Samsung Galaxy S25 FE despite the promised delivery date having passed.

I placed the order on **11 October 2026**, and the promised delivery date was **12 October 2026**. However, the product was not delivered on the committed date. The tracking status showed “Out for Delivery,” but I did not receive the product, and the delivery agent did not contact me regarding the delivery attempt.

Despite the delay, the status continued to indicate that the order had been prioritised and would be delivered. As of 20thOctober 2026, the product remained undelivered. This prolonged delay caused considerable inconvenience and left me without a clear and reliable delivery commitment.

Furthermore, the delay overlapped with the Flipkart Big Billion Days sale period. Because the order was not delivered as promised, I lost the opportunity to make an informed alternative purchase during the sale at the applicable discounted price. Prices subsequently returned to their original levels, causing additional inconvenience and potential financial loss.

I request the concerned authorities to intervene and direct Flipkart to provide a clear written explanation for the delay, investigate the handling of my order and the reported delivery status, and provide a definite resolution within a reasonable timeframe.

I also request appropriate compensation or other fair relief for the inconvenience and loss suffered, subject to the applicable consumer protection provisions and supporting evidence.

I am prepared to provide the order confirmation, promised delivery date, tracking screenshots, customer-care communications, and relevant sale-price evidence in support of this grievance.

I request that this complaint be taken up with Flipkart and that a satisfactory, written resolution be provided at the earliest.

Order date:11 October 2026
Promised delivery date:12 October 2026
Product:Samsung Galaxy S25 FE
Order ID: OD438856100534588100
Amount paid:₹47,439

Thank you.

 

[Anmol@8368]

Proof of the records and conerns i’ve been raising at the flipkart, I have talked with the grievance officer to multiple executives and the area manager does not receive the call. Neither the delivery executive receive the call of the customer support executive, the delivery hub and the nearest hub of my location is in Daddy. that is almost 3 to 4 km away and still the order was not delivered. They have been showing that the concern was raised from there, and the issue has been faced from their end, but no regular updates on information has been provided by them to us, so I do want to raise this concern against them, and I want my solution.