- Seller Name
- Saxon bags
- Company Name
- Saxon bags
- Product Name
- Saxon 1607 brown
- Customer Care Number
- +91 84248 53124
- Loss Amount
- 1599
- Ratings
- Opposite Party Address
- Manipal
I ordered a bag from saxon bags. There were no updates from their side regarding shipping. I had to send multiple emails for the same. Once the bag was delivered I realised it was the wrong product. I immediately informed them of the same the same day. It was the bag in a different colour. Again, I received no replies . I had to send multiple emails and WhatsApp messages for the issue. I was asked to fill an online form for a formal complaint. They then proceeded to ask me to send the bag to them. I asked about the refund/ reimbursement process for the same. Post which even after multiple messages and emails I did not receive any replies. It
has now been a month . Order #ROICYNP8D
Date of order: 19/09/2025
Date of delivery: 03/10/2025
has now been a month . Order #ROICYNP8D
Date of order: 19/09/2025
Date of delivery: 03/10/2025