Solar Panel Cracks & Reduced Generation – Bright Solar Ltd. – SG2019-20

yaral banker

New member
Company Name
Bright Solar Limited
Customer Care Number
78200 56205
Loss Amount
0
Ratings
1.00 star(s)
Opposite Party Address
C-103, Titanium Square, Thaltej Circle, S.G. Highway, Ahmedabad, Gujarat - 380059

Circle, C-602,Titanium Square, THALTEJ CROSS ROAD, Sarkhej - Gandhinagar Hwy, Thaltej,
I have a 3 kW rooftop solar system installed under the Surya Gujarat Scheme SG2019-20 by Bright Solar Ltd. on 26/08/2020.

Multiple solar panels have developed internal cracks/damage and the solar generation has also reduced significantly.

I have repeatedly contacted Bright Solar Ltd., but they are not responding or providing proper technical support.

My warranty certificate mentions a 25-year solar panel performance warranty.

I request appropriate intervention and direction to the concerned company/authority to inspect the system, conduct an EL test if required, and resolve the issue under the applicable warranty.

I am attaching the warranty certificate, installer details and photographs of the affected panels.
 

Attachments

  • WhatsApp Image 2026-09-01 at 6.07.54 PM.jpeg
    WhatsApp Image 2026-09-01 at 6.07.54 PM.jpeg
    388.7 KB · Views: 0
  • WhatsApp Image 2026-09-01 at 6.08.33 PM.jpeg
    WhatsApp Image 2026-09-01 at 6.08.33 PM.jpeg
    391.7 KB · Views: 0
  • WhatsApp Image 2026-09-02 at 11.37.37 AM.jpeg
    WhatsApp Image 2026-09-02 at 11.37.37 AM.jpeg
    188 KB · Views: 0
Back
Top