Uber Decor: One of the worst online portals in terms of customer service

Rishikesh said:
I had ordered a mirror from the online portal called Uber decor (Uber Decor- Sofas, Tables, Accent Chairs, Mirrors- Furniture & Decor). My order number is 1642. While asking for payments, they were extremely prompt. They even asked for payments twice despite the payment being made earlier.
However once the payment was made, they went completely silent. I tried to followup on multiple forums, (whatsapp, Intagram, website) but everytime i got an automated response. Once in a blue moon, if i got in touch with their customer care, they kept making false proises.

Its been more than 1 month since the order is placed and I still haven't received my order.
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I have a similar problem against them. Order 2689. They seem to claim that they have shipped, however they say its lost at the courier company and seem to be giving filler responses
 

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Sruthisr93 said:
I have a similar problem against them. Order 2689. They seem to claim that they have shipped, however they say its lost at the courier company and seem to be giving filler responses
Click to expand...

We noticed that you are facing the similar problem with Uber Decor that has already been addressed in a different thread. We kindly request you to please review that thread for the information you’re looking for.

TeamMember

Post in thread 'Uber Decor Fraud'

Hello all members,

We are outlining the first step to be taken before filing a case against the UBER Decor in the Consumer Forum.

Please follow the steps mentioned below. If you have already contacted the company via email or whatsapp and have not received any response, kindly share the relevant details with us so that we may guide you further.

Step 1: Send Legal Notice
Send via registered post at:

UBER Decor Corporate Office
Viena Lifestyle Private Limited
1/71, 2nd Floor (Left), WHS Timber Block,
Mansarovar Garden, Kirti Nagar,
New Delhi 110015...

If you still have any questions or need further clarification, feel free to reply here with the specific question that wasn’t answered in the previous thread. Our team will be happy to assist you further.

Thanks
 
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