URGENT COMPLAINT – Order #82422 Not Delivered

Seller Name
Ditch the Guilt Company
Company Name
Ditch the Guilt Company
Product Name
Chocolates
Website Name
shopify.com
Customer Care Number
8657526591
Loss Amount
178
Ratings
1.00 star(s)
My Friend Harshita has ordered the products, we are extremely disappointed with the way our order #82422, confirmed on 19 August, has been handled. It has been several days and the order is still not delivered, with no proper shipping or delivery update provided.
The order contains 3 items with a total value of ₹178, and I placed the order expecting it to be processed and delivered within a reasonable timeframe. Instead, I am left waiting without any clear information about its status.
This is highly unprofessional and unacceptable. If there is any delay, the customer should at least be informed properly rather than being left to keep checking the order status.
we want you to immediately provide the exact current status of my order and the confirmed delivery date. If you are unable to deliver it promptly, cancel the order and issue a full refund without any further delay.
Please treat this as a serious complaint and resolve it immediately.
 

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Hello @harishbadatiya@118

Please follow the below steps:

Step 1
If you have paid through UPI like paytm or googlepay, visit NPCI website and register your complaint.

Step 2
File an Online
complaint with National Cyber Crime Reporting Portal: https://cybercrime.gov.in

Step 3
File a complaint with Payment Gateway Service Provide


If they receive too many complaint, they will instantly banned the website and the payment gateway.

Thanks
 
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