Taralesh@09
New member
- Institute Name
- Peas in Pod, Himalaya Pride Branch, Greater Noida West
- Customer Care Number
- N/A
- Loss Amount
- 34500
- Ratings
- Opposite Party Address
- Peas In Pod, Himalaya Pride, Tower B -1/5
Dear Sir/Madam,
I am writing to formally escalate the matter of the pending refund of the advance school fees paid for my son at Peas in Pod, Himalaya Pride Branch, Greater Noida West.
I had paid the fees in advance after being informed that a 10% advance-payment discount would apply. Subsequently, due to my transfer to Bilaspur, Chhattisgarh, my son could no longer continue at the school.
I therefore requested that the school retain/recalculate the fees up to June at the regular rate, without the 10% discount, and refund the balance amount relating to the period from July onwards.
Initially, Pooja Ma'am (Franchise Owner) stated that the fees were non-refundable as per school policy. However, when I requested a copy of the policy supporting this position, I was told that the matter would be checked. During a later conversation, I was informed that the refund would be processed after July.
Despite this assurance and my repeated follow-ups, the refund remains pending. Moreover, my recent calls have not been answered, which is disappointing given that I have been trying to resolve the matter directly and amicably.
I look forward to an early and amicable resolution.
Thank & Regards,
Shantnau Chatterjee
9540852899
I am writing to formally escalate the matter of the pending refund of the advance school fees paid for my son at Peas in Pod, Himalaya Pride Branch, Greater Noida West.
I had paid the fees in advance after being informed that a 10% advance-payment discount would apply. Subsequently, due to my transfer to Bilaspur, Chhattisgarh, my son could no longer continue at the school.
I therefore requested that the school retain/recalculate the fees up to June at the regular rate, without the 10% discount, and refund the balance amount relating to the period from July onwards.
Initially, Pooja Ma'am (Franchise Owner) stated that the fees were non-refundable as per school policy. However, when I requested a copy of the policy supporting this position, I was told that the matter would be checked. During a later conversation, I was informed that the refund would be processed after July.
Despite this assurance and my repeated follow-ups, the refund remains pending. Moreover, my recent calls have not been answered, which is disappointing given that I have been trying to resolve the matter directly and amicably.
I look forward to an early and amicable resolution.
Thank & Regards,
Shantnau Chatterjee
9540852899