Urgent Escalation: Non-Delivery of Paid Order

navadeepraja

navadeepraja

New member
Seller Name
HSAtlasTradeFashion
Company Name
Flipkart
Product Name
UNDER ARMOUR Rogue 6 Running Shoes For Men (Black , 7)
Website Name
FlipKart
Loss Amount
3987
Ratings
1.00 star(s)
I am writing to formally lodge a grievance regarding my paid order for the UNDER ARMOUR Rogue 6 Running Shoes For Men (Black, 7), Order ID: OD338302509518179100.

Despite this being a fully paid transaction, Flipkart team has repeatedly failed to deliver the product, providing nothing but a series of revised delivery dates. Furthermore, I have been unable to cancel this order as the support teams have been consistently unresponsive. The only feedback I receive is that the "back-end team" will contact me, which has not occurred. I also find it unacceptable that your team attempts to force the use of WhatsApp for support, a platform I refuse to install for this purpose.
 

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Hello @navadeepraja

Thank you for reaching out. We noticed that you are facing the similar problem with Flipkart that has already been addressed in a different thread. We kindly request you to please review that thread for the information you’re looking for.

TeamMember

Post in thread 'Reverse Pickup Completed but Return Cancelled – Order ID OD336206895394649100 – Immediate Intervention Required'

Hello @Tousif

We are outlining the first step to be taken before filing a case in the Consumer Forum.

Please follow the steps mentioned below. If you have already contacted the company via email or customer care and have not received any response, kindly share the relevant details with us so that we may guide you further.

Step 1:
We recommend that you first call the Flipkart customer care at "044-45614700" and register your complaint.


Step 2 – Email Customer Care
Please send a detailed email...


If you still have any questions or need further clarification, feel free to reply here with the specific question that wasn’t answered in the previous thread. Our team will be happy to assist you further.

Thanks
 
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