ketan.suryarao
New member
- Model
- airtal exterme fiber
- Dealer Name
- ramvilas
- Company Name
- airtal
- Customer Care Number
- 02044444121
- Loss Amount
- 2500
- Ratings
Dear Airtel Customer Support Team,
I am writing to formally escalate a persistent network connectivity issue that has remained unresolved since 13 February 2026.
Despite calling customer care on a daily basis, the issue has not been resolved. Each time I contact support, I am assured that the problem will be fixed within 12 hours; however, no resolution has been provided to date.
I have also spoken with approximately five different managers regarding this matter. Multiple service requests have been generated, but instead of resolving the issue, new tickets are being created repeatedly without any concrete action. For your reference, below are the ticket numbers:
Ticket ID - Update time
10851844707 – 25 February 2026
10853334206 – 26 February 2026
10853334603 – 26 February 2026
10853336144 – 26 February 2026
10853486533 – 26 February 2026
10853625014 – 26 February 2026
10854544293 – 27 February 2026
10855826290 – 28 February 2026
10855880704 – 28 February 2026
11025943881 – 02 March 2026
11025184963 -- 14 February 2026
Neither a technician nor an engineer has visited my location to inspect or resolve the issue.
This ongoing service disruption is causing inconvenience and financial loss, as my recharge amount is being wasted without receiving the promised services.
This email serves as my final request for immediate resolution. If the issue is not resolved promptly, I will be compelled to escalate the matter further by filing a formal complaint with the Consumer Court.
I request urgent intervention and a permanent resolution at the earliest.
Sincerely,
[ketan suryarao]
[9762029579]
[BADLAPUR 421503]
I am writing to formally escalate a persistent network connectivity issue that has remained unresolved since 13 February 2026.
Despite calling customer care on a daily basis, the issue has not been resolved. Each time I contact support, I am assured that the problem will be fixed within 12 hours; however, no resolution has been provided to date.
I have also spoken with approximately five different managers regarding this matter. Multiple service requests have been generated, but instead of resolving the issue, new tickets are being created repeatedly without any concrete action. For your reference, below are the ticket numbers:
Ticket ID - Update time
10851844707 – 25 February 2026
10853334206 – 26 February 2026
10853334603 – 26 February 2026
10853336144 – 26 February 2026
10853486533 – 26 February 2026
10853625014 – 26 February 2026
10854544293 – 27 February 2026
10855826290 – 28 February 2026
10855880704 – 28 February 2026
11025943881 – 02 March 2026
11025184963 -- 14 February 2026
Neither a technician nor an engineer has visited my location to inspect or resolve the issue.
This ongoing service disruption is causing inconvenience and financial loss, as my recharge amount is being wasted without receiving the promised services.
This email serves as my final request for immediate resolution. If the issue is not resolved promptly, I will be compelled to escalate the matter further by filing a formal complaint with the Consumer Court.
I request urgent intervention and a permanent resolution at the earliest.
Sincerely,
[ketan suryarao]
[9762029579]
[BADLAPUR 421503]