Urgent Refund Issue – Refund Not Received for Order IDs 221104294925279939 & 221104294925279937

MAKANI20

MAKANI20

New member
Seller Name
Meesho
Company Name
Meesho
Website Name
meesho.com
Loss Amount
598
Ratings
1.00 star(s)
Dear Meesho Support Team,

I hope you are doing well. I am writing to bring to your urgent attention that I have not received my refunds for the following orders, even though the app shows Pickup Complete, Refund Started, and Refund Success:

Order Details:

Order ID: 221104294925279939
Product: Fancy Fashionable Women Dress
Refund Amount: ₹291
Pickup Completed: 24 Nov
Refund Status: Refund Started & Success on 24 Nov

Order ID: 221104294925279937
Product: New Fancy Adorable Afghani Baby Dress
Refund Amount: ₹266
Pickup Completed: 21 Nov
Refund Status: Refund Started & Success on 21 Nov

Issue:

I have added multiple valid bank accounts in my Meesho account. All bank details are active, correct, and working.
However, the refund has not been credited to any of my bank accounts till now.

Since Meesho allows refund to any valid bank account linked to the user, I request you to please:

Verify the refund attempts made for the above orders.

Confirm which bank account the refund was sent to.

Re-initiate the refund immediately to any of my valid linked bank accounts if the previous attempt failed.

I have attached the screenshots for your verification, showing the pickup completion and refund success messages.

I kindly request you to resolve this matter at the earliest as the refund has been pending for many days.

Thank you for your support.
Looking forward to your quick assistance.

Warm regards,
Kishan Makani
 

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Thank you for reaching out. We noticed that you are facing the similar problem that has already been addressed in a different thread. We kindly request you to please review that thread for the information you’re looking for.

TeamMember

Post in thread 'Order not received, App showing its delivered.'

Hello @charu oswal

I'm sorry to hear about the issues you're facing with your Meesho order. Based on your complaint regarding order number 149927763977602945, it appears that the delivery was marked as completed without your receipt of the product. This is especially concerning given that it's a prepaid order and similar incidents have occurred before.

🛠️ Steps to Address the Issue​


1. Contact Meesho Customer Support
  • In-App Support: Use the Meesho app to navigate to the 'Help' or 'Support' section.
  • Provide Details: Share your order number...

If you still have any questions or need further clarification, feel free to reply here with the specific question that wasn’t answered in the previous thread. Our team will be happy to assist you further.

Thanks
 
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