Urgent: Wrong Delivery Update – Request for Resolution

M

Meenakshi

New member
Seller Name
CHEENEE GARMENT c/o Meesho
Company Name
CHEENEE GARMENT PID - 530712859 Seller Mailbox: Contact Seller 3rd Floor, Wing-E, Helios Business Park, Kadubeesanahalli Village, Varthur Hobli, Outer Ring Road, Bengaluru, Karnataka 560103
Product Name
Combo Set for Cute Girls
Website Name
Meesho
Customer Care Number
080-6179 9600
Loss Amount
921
Ratings
2.00 star(s)
Opposite Party Address
No 1/343, Dwarka Nagar, Phase 1, Manali New Town, Chennai, Tamil Nadu, 600103
In reference to my prepaid orders 209187236398429504, 209190072560623108, and 209192970308684160, I was supposed to receive the delivery on October 23, 2025, but the system shows it as delivered on October 19, 2025
I did not receive any of the mentioned orders, nor did I get any call from the delivery person for address confirmation or OTP verification. It is surprising as this is the first time I have faced such an issue.
I have always had a positive experience with Meesho and regularly order through your platform. Therefore, I kindly request you to either deliver the ordered items or initiate a full refund at the earliest.
 
We have carefully reviewed all the details you have submitted regarding your complaint. Based on our thorough evaluation, we regret to inform you that the only viable option left is to file a case before the nearest District Consumer Disputes Redressal Forum.

Process to File a Consumer Complaint Online:​

You can file the case through the online e-Jagriti portal: e-jagriti Platform: Ministry of Consumer Affairs, Food, and Public Distribution, Government of India

List Documents Required for Filing the Case:​

To initiate your complaint, the following documents need to be submitted:
  1. Index – A list of all enclosures/documents attached.
  2. Memo of Parties – Details of the complainant(s) and respondent(s).
  3. Affidavit – A sworn statement verifying the contents of the complaint.
  4. List of Events / Chronology – A timeline of key events related to the issue.
  5. Supporting Documents – Invoices, receipts, communication proofs, warranty cards, etc.
 
Back
Top