Vimaansafar.com ( travelsees.com )

Hotel Name
vimaansafar.com
Company Name
vimaansafar.com ( travelsees.com
Website Name
www.vimaansafar.com
Customer Care Number
9355959202
Loss Amount
24001
Ratings
5.00 star(s)
Opposite Party Address
vimaansafar.com
Vimansafar has Changed Fully Refundable Air tickets -- 4 no. Delhi - Indore Date of Journey 25-07-2026 ( Booked on 17-07-2026)-- Non refundable
Full amount paid by using Mobile no. 9893256418 & my credit card . As tickets not issued by Vimansafar , my Wife on called on Vimansafar from her mobile . During discussion they changed Fully Refundable tickets to Non Refundable without taking consent from Authorised Mobile / Email
We had to cancel tickets because of Landslides & heavy rains on road -- Leh - Kargil - Srinagar - Jammu. On 20th July 2026 we all 4 were in Leh & to reach Jammu on 24-07-2026 by Road from Leh to Jammu halting in between at different places on the Route . Due to Govt. appeal for Not to travel on Leh- Srinagar route , we to cancel air ticket & returned to Indore directly from Leh to Indore on 21-07-2026
Unauthorized Contract Modification – Vimansfar speaking to my wife (when she called from her mobile to
know why tickets not issued even after credit full amount to Vimansafar )while we were travelling in Sissu (HP),
informed her that only two tickets could be confirmed. Despite her request to either issue all four tickets or
refund the full amount, your agent refused both options. This constitutes an unauthorized alteration of a fully
paid contract without my consent.
Coercion and Duress – Under pressure and threat of losing our travel arrangements, my wife was forced into
an involuntary verbal agreement. This was done without authorization from the registered mobile/email

used for booking, violating consumer rights.
Fraudulent Downgrade of Ticket Class – The tickets purchased as “fully refundable” were illegally
downgraded to “non-refundable/partially refundable,” with misleading claims of “adjusting extra amount paid. ”
Further it was confirmed by your agent that all 4 tickets are refundable
Illegal Withholding of Funds – Following cancellation,
 

Attachments

Hello @Shriniwas Bharani

We have carefully reviewed your complaint against Vimaansafar.com (Travelsees.com).

As per your submission, on July 17, 2026 you booked 4 fully refundable air tickets (Delhi to Indore, travel date July 25, 2026) through Vimaansafar and paid ₹24,001 in full via credit card. When your wife called to inquire why tickets had not been issued, their agent verbally informed her that only 2 tickets could be confirmed and refused both options of issuing all 4 tickets or providing a full refund. Under duress and without authorisation from the registered mobile or email used for booking, your wife was coerced into a verbal agreement that downgraded your fully refundable tickets to non-refundable — a clear unauthorised contract modification.

You were in Leh at the time and had to cancel your onward journey due to government advisories against travelling the Leh-Srinagar route following severe landslides and heavy rains. You cancelled your tickets and returned directly from Leh to Indore on July 21, 2026. Despite the cancellation being forced by a natural calamity and government directives, Vimaansafar has illegally withheld your refund by citing the fraudulently downgraded non-refundable status.

We acknowledge receipt of your complaint along with the detailed PDF documentation you have attached.

Before filing a case at e-jagriti.gov.in, we strongly suggest you first send a formal Legal Notice to:

Director / Owner
Vimaansafar.com (Travelsees.com)
Contact via: www.vimaansafar.com /
Customer Care: 9355959202

As the registered physical address is not publicly disclosed, the legal notice may be sent via registered email to their official support channel along with a formal written notice by courier to any traceable address.

Sending a registered legal notice often compels the opposite party to respond or settle before the matter reaches consumer court.

If you need any help drafting the legal notice or uploading documents on the portal, we are here to assist you.

Thanks
 
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