Without Approval change vehicle part Demand higher Bill

RamniwasSingh

New member
Dealer Name
Savan ib autowings ( MAHINDRA SAVAN IB SERVICE CENTER, PUNE)
Company Name
MAHINDRA SAVAN IB SERVICE CENTER, PUNE
Customer Care Number
1800209606
Loss Amount
45000
Ratings
1.00 star(s)
Opposite Party Address
Bhosari Telco Rd, Landewadi, opp. Kamat Complex, Slum Area, MIDC, Bhosari, Pimpri-Chinchwad, Maharashtra 411026
I am writing to formally report unethical business practices and harassment by Savan IB Autowings, Pimpri-Chinchwad. My vehicle (MH14KN7898) was admitted to their service center on 20 May 2026 for minor repair work under my Tata AIG insurance policy.
Key Issues:
Unauthorized Repairs & Charges: The service center replaced vehicle parts without my prior approval and has subsequently demanded higher, unjustified charges.
Insurance Inflation: I have reason to believe that the service center has intentionally inflated the repair claim amount submitted to my insurance provider, Tata AIG, which constitutes fraudulent practice.
Extortionate Fees: Since the vehicle was returned to me on 20 June 2026, I have been subjected to constant harassment via phone calls. The service center is now demanding illegitimate charges, including "parking charges" and "part return/change charges," despite the vehicle being returned to me.
Mental Harassment: Due to my ongoing poor health, this constant harassment and the unfair demands from the service center have caused me extreme mental stress and physical distress.
Demand for Resolution:
I request the intervention of the consumer forum to investigate the billing practices of Savan IB Autowings. I demand that all unauthorized charges be waived immediately and that the service center cease all harassing communications.
I am holding all relevant job cards, invoices, and communication logs as evidence to support my claim. I look forward to a prompt resolution to this matter.
 

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