wrong accessories delivered against online order for Robot Vacuum cleaner. Not yet replaced.

RKrovi

New member
Seller Name
Eureka Forbes Ltd
Company Name
EUREKA FORBES LTD
Product Name
ACCESSORIES KIT FOR EUREKA FORBES LVAC VOICE AND VAC N MOP ROBOTICS VACUUM CLEANERS-13 PIECES
Website Name
eurekaforbes.com
Customer Care Number
18602661177
Loss Amount
20000
Ratings
1.00 star(s)
Opposite Party Address
Eureka Fobes Ltd., B1/B2, 701, 7th Floor, Marathon Innova, Off. Ganpatrao Kadam Marg, Lower Parel (West), Mumbai, Maharashtra 400013
I have ordered for accessories to LVAC VOICE PRO VAC N MOP ROBOTICS VACUUM CLEANER on 22nd Sept 2026 through Eureka forbes website. Wrong and unrelevant accessories delivered to me on 28th Septemptember. Complaint raised to customer care and further escalated to grievance desk. No response till today. 33 days completed. No action. Device getting damaged. Several mails sent. Curstomer care/onlineshopping/grievance desk personnel calling me to know the facts. but not resolving. Suffering with much mental agony. Why the wrongly delivered accessories not replaced? why this much delay?
 

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  • product ordered1.png
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  • Invoice (1) (2026_10_22 09_36_42 UTC).pdf
    Invoice (1) (2026_10_22 09_36_42 UTC).pdf
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