Wrong goods delivered

A

athithan

New member
Seller Name
UNIQZONE
Company Name
UNIQZONE
Product Name
A3 DOCUMENT SCANNER
Website Name
https://www.uniqkart.in/
Customer Care Number
9488743306
Loss Amount
10434
Ratings
5.00 star(s)
Opposite Party Address
UNIQZONE, 7/84, Somanur Ahtupalayam Road, Avinashi
I placed an order for a A3 document scanner in Uniqkart with order no UK-20224 on 29th August 2025 and made payment through credit card. On 24th September we received the material and we found that the material was A4 scanner and not A3 scanner. We sent a mail on 25th September 2025. After continuous communication the support team instructed us to send images and video of the scanner. After that they didn't replied to any of our mail. The mobile number they had specified in their web site was not working.
In the order confirmation mail as well the invoice they had clearly mentioned as A3 Document scanner. They didn't reply to any of our mail after they realize that a wrong material was delivered to me. A copy of all mail communications are attached as a .pdf file
 

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athithan said:
After that they didn't replied to any of our mail. The mobile number they had specified in their web site was not working.
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Please follow the below steps:

Step 1
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National Payments Corporation of India (NPCI) - Enabling digital payments in India

National Payments Corporation of India is an Umbrella Organisation that facilitates services like UPI Payment, Bharat Bill Pay, RuPay Card, FASTag, NACH, UPI & Adhaar Based Digital Payments in India. Know More.
www.npci.org.in www.npci.org.in

Step 2
File an Online complaint with National Cyber Crime Reporting Portal: https://cybercrime.gov.in

Step 3
File a complaint with Payment Gateway Service Provide

If they receive too many complaint, they will instantly banned the website and the payment gateway.
 
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