Wrong Product Delivered by Zepto

HpConsumer

HpConsumer

New member
Seller Name
Drogheria Sellers Pvt Ltd
Company Name
Zepto
Product Name
Nestle Nan Pro Stage 2 Follow-Up Formula After 6 Months 1 pack (400 g)
Website Name
Zepto
Customer Care Number
support@zeptono
Loss Amount
752
Ratings
1.00 star(s)
Opposite Party Address
Ground Floor Unit no 1and first floor Unit No 101, Commercial Building no. 2, Nisarg Plaza, Plot
No. RH1, Nisarg Green, B Cabin Road, Ambernath East - 421501
SKTPPABNE76008 Dated 1 Nov 2025

Ordered 4 units of Nan Pro Stage 2.
Received 3 units of Nan Pro Stage 2 and 1 unit of Nan Pro Stage 1.
 

Attachments

Hello @HpConsumer

Thank you for reaching out. We noticed that you are facing the similar problem that has already been addressed in a different thread. We kindly request you to please review that thread for the information you’re looking for.

S

Thread 'AMUL DICED CHEESE'

This is to address you that I purchased an Amul product i.e. Amul diced cheese 200gm on 8 jan 2025 from Zepto but after my purchase I opened the pack after a week and I found that it has fungus in it. I mean it has blue color fungus in it. As I was hospitalised for a month I could not lodge the complaint.
Same thing reported to Amul Customer care as well. According to them their local team were suppose to visit my place according to 9th Mar 2025 communication. But no response i have received yet.
I just want to know if a product is within Expiry Date how does it get fungus in it? Is this...

If you still have any questions or need further clarification, feel free to reply here with the specific question that wasn’t answered in the previous thread. Our team will be happy to assist you further.

Thanks
 
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