Zepto delivered fake disc inside Gran Turismo 7 PS5 case

Gokulakrishnan

New member
Seller Name
Zepto Private Limited
Company Name
Zepto
Product Name
Playstation 5 Game Disc
Website Name
https://www.zepto.com/
Loss Amount
5000
Ratings
1.00 star(s)
ordered Gran Turismo 7 PS5 from Zepto.
The outer box/case is correct, but inside the case there is an unrelated HP 700MB old disc instead of the PS5 game disc.


Zepto support is refusing to understand the issue and keeps saying the product is correct by only checking the outer box image.


This is a wrong/counterfeit item delivery case.


Order ID: OKKCTPK61664

Order Date: 13-05-2026
Amount Paid: ₹ 2,400
I have:
  • Unboxing video
  • Photos of disc
  • Invoice
  • Chat screenshots
I need:
  • Full refund
  • Escalation from Zepto
 

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Hello @Gokulakrishnan

Thank you for reaching out. We noticed that you are facing the similar problem with Zepto that has already been addressed in a different thread. We kindly request you to please review that thread for the information you’re looking for.



If you still have any questions or need further clarification, feel free to reply here with the specific question that wasn’t answered in the previous thread. Our team will be happy to assist you further.

Thanks
 
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