zoomcar

Adi230

Adi230

New member
Company Name
ZOOMCAR
Website Name
https://www.zoomcar.com
Customer Care Number
7969099777
Loss Amount
50000
Ratings
1.00 star(s)
Opposite Party Address
Zoomcar India Private Limited,
1st Floor, Anjaneya Techno Park, No.147,
HAL Old Airport Road, ISRO Colony,
Kodihalli, Bangalore, Karnataka, India -560008
I have taken a car on rent from zoomcar for my travel to rishikesh. car got stopped in middle of journey i have talked to zoomcar support for a further assistance . But there is no reply from the zoomcar customer support. i have talked to a support executive 4-5 times and one of a support executive named chand bahadur has misbehaved with me and used very rude tone and i want a full refund for my trip and they have said to me that they will provide me half refund .And what should i do with a half refund i have taken zoomcar for my trip and there is no help from the customer support. And my booking id-JPSNZIFXI . I want a compensation for my trip .
 
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Hello @Adi230

We are outlining the first step to be taken before filing a case in the Consumer Forum.

Please follow the steps mentioned below. If you have already contacted the Zoom Car customer care via email and have not received any response, kindly share the relevant details with us so that we may guide you further.

Step: 1 - Online
We recommend that you first send an email to the customer care department of the Zoom Car (Host.support.in@zoomcar.com), clearly outlining your concerns and requesting for Compensation and also ask them to Refund the amount.

This step not only gives the Zoom Car a chance to compensate and refund but also helps strengthen your case if you decide to file a complaint with the Consumer Forum later..

Offline
You can also send Legal Notice via registered post at Zoom Car Head Office.

Zoomcar India Private Limited,,
1st Floor, Anjaneya Techno Park, No.147,
HAL Old Airport Road,
ISRO Colony, Kodihalli, Bangalore-560008
India
Contact No: 0806-897-2200

View Sample Notice:
TeamMember

Thread 'Notice to CMD of the Company'

To,
Chairman / Managing Director
Mention Company Name

Subject: Notice Before Filing Consumer Case in Consumer Forum.

Dear Sir/Madam,

This is to inform you that I, Your Name, am constrained to issue this notice on account of the deficiency in service and/or unfair trade practice committed by your company in relation to Mention product/service name, order number, date of transaction.

Despite repeated attempts made by me to resolve the matter amicably, including contacting your customer care, no satisfactory response or resolution has been provided till...

Please wait for a reasonable time for their response. If they do not respond or fail to resolve the matter satisfactorily, feel free to reach out to us again. When you do, kindly include a copy of your email to them and any response (if received), so we can guide you on the next steps.

Best regards,
Thanks
 
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