My shipment is delayed

nileshrawal123

New member
Dealer Name
Delhivery
Company Name
Delhivery
Customer Care Number
+91 8069856101
Loss Amount
1169
Ratings
1.00 star(s)
Opposite Party Address
Kinjal Novelty near hindmata vidyalaya digha navi mumbai 400708
I ordered 2 products from pop upi.
Delivery date was 29 September and today is 4 october and my order is not delivered yet.
Already created tickets talked with customer care but still no updates on delivery.
 

1. Contact Delhivery Customer Care Again

  • Call their number +91 8069856101 and ask for a supervisor or escalation team.
  • Clearly mention your ticket number and order details.
  • Ask for a specific reason for the delay and a new expected delivery date.

2. Use Social Media

  • Sometimes, companies respond faster to public complaints.
  • Tweet at Delhivery’s official Twitter handle or post on their Facebook page with your issue and ticket number.
  • Be polite but firm, requesting urgent resolution.

3. Reach Out to the Seller (Pop UPI)

  • Inform the seller about the delay and your communication with Delhivery.
  • Sellers can sometimes push the courier company to expedite or provide alternatives.

4. Check Shipment Tracking

  • Use the tracking number to see the latest status on the Delhivery website or app.
  • Sometimes shipments get stuck in transit hubs—knowing this helps when talking to customer care.

5. Request Refund or Replacement

  • If the delivery delay is too long, ask the seller about refund options or replacement shipments.
  • Many sellers have policies for delayed deliveries.

6. File a Complaint

  • If Delhivery doesn’t respond or resolve in 2-3 days, file a formal complaint with consumer grievance forums or platforms like the Consumer Court or National Consumer Helpline in India.
 
The delivery courier even gives his own number wrong.
Who should the customer contact?
 

Attachments

  • Screenshot_2026-03-02-11-03-02-07_40deb401b9ffe8e1df2f1cc5ba480b12.jpg
    Screenshot_2026-03-02-11-03-02-07_40deb401b9ffe8e1df2f1cc5ba480b12.jpg
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1. Contact Delhivery Customer Care Again

  • Call their number +91 8069856101 and ask for a supervisor or escalation team.
  • Clearly mention your ticket number and order details.
  • Ask for a specific reason for the delay and a new expected delivery date.

2. Use Social Media

  • Sometimes, companies respond faster to public complaints.
  • Tweet at Delhivery’s official Twitter handle or post on their Facebook page with your issue and ticket number.
  • Be polite but firm, requesting urgent resolution.

3. Reach Out to the Seller (Pop UPI)

  • Inform the seller about the delay and your communication with Delhivery.
  • Sellers can sometimes push the courier company to expedite or provide alternatives.

4. Check Shipment Tracking

  • Use the tracking number to see the latest status on the Delhivery website or app.
  • Sometimes shipments get stuck in transit hubs—knowing this helps when talking to customer care.

5. Request Refund or Replacement

  • If the delivery delay is too long, ask the seller about refund options or replacement shipments.
  • Many sellers have policies for delayed deliveries.

6. File a Complaint

  • If Delhivery doesn’t respond or resolve in 2-3 days, file a formal complaint with consumer grievance forums or platforms like the Consumer Court or National Consumer Helpline in India.
my order was supposed to be arriving on 5th of March due to their careless business it's stuck not only has this happened once today it's 6th although it's only a one day gap it still shows their failure to fulfill basic customers needs ... it had already been shipped way before yet not delivered

1. Contact Delhivery Customer Care Again

  • Call their number +91 8069856101 and ask for a supervisor or escalation team.
  • Clearly mention your ticket number and order details.
  • Ask for a specific reason for the delay and a new expected delivery date.

2. Use Social Media

  • Sometimes, companies respond faster to public complaints.
  • Tweet at Delhivery’s official Twitter handle or post on their Facebook page with your issue and ticket number.
  • Be polite but firm, requesting urgent resolution.

3. Reach Out to the Seller (Pop UPI)

  • Inform the seller about the delay and your communication with Delhivery.
  • Sellers can sometimes push the courier company to expedite or provide alternatives.

4. Check Shipment Tracking

  • Use the tracking number to see the latest status on the Delhivery website or app.
  • Sometimes shipments get stuck in transit hubs—knowing this helps when talking to customer care.

5. Request Refund or Replacement

  • If the delivery delay is too long, ask the seller about refund options or replacement shipments.
  • Many sellers have policies for delayed deliveries.

6. File a Complaint

  • If Delhivery doesn’t respond or resolve in 2-3 days, file a formal complaint with consumer grievance forums or platforms like the Consumer Court or National Consumer Helpline in India.
Very careless .. my order was supposed to reach on 5th march today is 6th and despite trying to contact their number is invalid... they do not have basic customer care and has failed in this
 
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