My shipment is delayed

N

nileshrawal123

New member
Dealer Name
Delhivery
Company Name
Delhivery
Customer Care Number
+91 8069856101
Loss Amount
1169
Ratings
1.00 star(s)
Opposite Party Address
Kinjal Novelty near hindmata vidyalaya digha navi mumbai 400708
I ordered 2 products from pop upi.
Delivery date was 29 September and today is 4 october and my order is not delivered yet.
Already created tickets talked with customer care but still no updates on delivery.
 

1. Contact Delhivery Customer Care Again​

  • Call their number +91 8069856101 and ask for a supervisor or escalation team.
  • Clearly mention your ticket number and order details.
  • Ask for a specific reason for the delay and a new expected delivery date.

2. Use Social Media​

  • Sometimes, companies respond faster to public complaints.
  • Tweet at Delhivery’s official Twitter handle or post on their Facebook page with your issue and ticket number.
  • Be polite but firm, requesting urgent resolution.

3. Reach Out to the Seller (Pop UPI)​

  • Inform the seller about the delay and your communication with Delhivery.
  • Sellers can sometimes push the courier company to expedite or provide alternatives.

4. Check Shipment Tracking​

  • Use the tracking number to see the latest status on the Delhivery website or app.
  • Sometimes shipments get stuck in transit hubs—knowing this helps when talking to customer care.

5. Request Refund or Replacement​

  • If the delivery delay is too long, ask the seller about refund options or replacement shipments.
  • Many sellers have policies for delayed deliveries.

6. File a Complaint​

  • If Delhivery doesn’t respond or resolve in 2-3 days, file a formal complaint with consumer grievance forums or platforms like the Consumer Court or National Consumer Helpline in India.
 
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