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with the contractual/legal basis for retaining the entire amount. I will then be constrained to escalate the matter through the appropriate consumer grievance and financial/EMI dispute channels, along with all relevant evidence, including: My cancellation/refund request sent on the same day...

I did Cardless EMI for online classes shri chetanya around 1 lack 7 thousand. They shows refund policy of 7 days trail. In 7 days 3 classes were planned and taken. But we are not satisfied with them and requested for cancel initiate refund. They are not agreeing and saying you have not attended...