Hi All,
Aug 14th - 9 PM
I purchased vehicle just in 2 hrs blindly trusting Cars 24.
Night 10pm AC Didn't work
Aug 15th Vehicle didn't start in 2 attempts , tried 3rd time it started.
Aug 16th Same story .
Aug 17th Reported issues to Sales guy
Aug 19th Informed advisor - we would like to...
I had paid 3 challans on cars24 website which were in progress. Now the customer care people of cars24 are saying that it will take 45 days to pay your challan and they are showing 72 hours as the time for paying the challan.Therefore, please get my challan settled as soon as possible. Thank...
I have purchased xuv500 w10 in the month march 2026. Now its july no rc transfer is done. I have sent couple of mail to customer care all they doing is asking us to wait from last 2months. The agent who handled this purchase transaction not taking any action.
I have attached the mail chain with...
I dont understand for what sake customer support is there and whenever i raise or get a call i will just get a call that do u want to buy car.
As per the trial mail as i aleardy bought a car from cars24 on 1st may and till today i have not received the physical document whenever i connect to ur...
I sold my Skoda Laura to cars24 on 25th of Sep 2025 and they have yet not transferred my car to the new owner. He went to Goa and has incurred a challan of Rs. 24500. The car is on my name and the challan shows unpaid and keep getting messages for the payment. There is a Kavacch policy under...
Very disappointed with Cars24.
I sold my car to them in May 2024, and even after more than 1.5 years, the registration has still not been transferred from my name. I continue to receive challans and notifications for a vehicle that I no longer own, which is completely unacceptable from a...
I purchased a used car from Cars24 after being informed by their sales team that I would be the second owner of the vehicle.
However, after verifying the vehicle details through VAHAN Pro, I found that the vehicle already has 5 previous owners registered against it. This clearly indicates that...
Using CARS24 mobile app I sold my car (AP 07 BV 9997, 2013 MARUTI SUZUKI ALTO 800) to CARS24 with details below. But THE problem is they are not doing RC transfer for 10 months, in app they assigned one consultant Raju Raichur (7303192277) to contact for RC transfer, I called him many times and...
Car24 executive asked me to take paid service in order to get best offers within 15 days. It has been around 20 days and I only got fake offers where no buyers respond back to my acceptance.
I called multiple times to Cars24 and there is no support from there side and now they are refusing to...
I want sell my car in January. Then I resiterd on cars24 app. Then I was complete my appointment. After that from cars24 worker called me and told me to pay that much amount and your car would be sell in week. And didn't sold then your money will return to your account.
2 months later I didn't...
Hi,
I sold my car bearing number UP 16 CP 8598 to cars 24, which they sold to some dealer and dealer already sold to some party (claimed to be from Bareily from UP). All this is done without transferring the ownership right.
Now the car is running on road and the RC is still in my name. The...
I listed my vehicle as a private seller through CARS24 on 12th Jan and later requested a refund on 28th Jan.
As per their online conversation, the refund was supposed to be processed within 7 working days.
It has now been 17 days and I have still not received my refund of ₹2124.
I have contacted...
The absence of post-sale support and the buyer being allowed to contact and threaten me directly has caused:
- Mental stress and anxiety
- Damage to my reputation
- Loss of peace and confidence in using such platforms
I wanted to highlight this issue
I don’t know how many times I have raised this issue with the Cars24 support team. The car that I purchased from Cars24 is not at all up to the mark. The vehicle is in poor condition just 6 months after purchase.
Car details: HR26DF7295
Brand & Name: VW Vento...
I have shared multiple mails to CARS24 in this regard AN AMOUNT ON hold to be paid to me. I am not sure why Cars24 is taking so much time to sort out a simple issue. I sold my i10 NIOS through Spinny and without any calls or following up as and when they completed the sale they returned my hold...
I have Purchased a Car from Cars24 on 7th August TATA SAFARI - UP16DU0561 , Generally company claimed to handover the transferred and deliver the RC copy in 30-45 Days. But now it is more than 75 Days and company has not giving any specific delay reason or clear update.
Generally RTO takes only...
I sold my old Hyundai Creta car on Cars24 platform on 1-Mar-25. It’s now 5.5 months and still the RC ownership hasn’t been transferred by Cars24. Customer care isn’t helpful and gives vague and shifting timelines.have escalated to their CEO Vikram Chopra as well on his email as well as twitter...
Hi Team,
I wanted to sell my car and I listed my car on Cars24. So, as per process, a person/executive from Cars24 visit my place for inspection of the car and a test drive.
After everything was done, he asked me to install a Cars24 App and do a subscription of a feature which allows me to bid...
I purchased a card through Cars24 in bangalore. while delivering the car, they took my money and gave the insurance with wrong engine and chasis number.
My rear glass be been broken now and i cannot claim the amount as the engine number and chasis number is incorrect. They are telling they...
Hello
I am used car dealer from New delhi, i used to purchase car from cars24 online dealers bidding platform
On 19th june 2025 I purchased Maruti suzuki baleno 2020 (Appoitnemt id 10031948748) from online biddin platform of cars24 in Rs4,39,161 and did the payment on same date.
Today when i...