eureka forbes limited

I am posting this public complaint to highlight the sheer negligence, lack of accountability, and pathetic after-sales service provided by Eureka Forbes. I purchased a Eureka Forbes Robotic Vacuum Cleaner, which developed operational issues. After raising initial service requests, the company...

The product- Forbes Smart Clean with Home Mapping, is defective/not functioning properly, and despite repeated complaints to customer care, the issue has not been resolved. I have requested a replacement or refund, but there has been no response so far.

Despite having AMC Gold, & continuous service ticket creation, reschedule, customer care follow-up, escalation emails, still Water Purifier don't work. Eureka Forbes keep giving false commitments over & over. In mean time I keep buying Drinking Water from outside as it's essential service. It's...

I purchased an AQUAGUARD ENRICH NEXEN RO+UV Water Purifier through Flipkart, relying on the reputation of Eureka Forbes. The product was delivered on 14 July 2026 and installed by an authorised Eureka Forbes technician on 15 July 2026. Immediately after installation, the purifier started...

On 29th July I have placed an order for Aquaguard Ritz Pro 2X Life, WiFi-enabled, Smart IoT Water RO Purifier and paid through by Debit Card. To our surprise they delivered Aquaguard Enrich Ritz Pro water purifier.... The ladies at home seen the pack Aquaguard Ritz pro and shared the OTP. The...

I wish to raise a complaint against Eureka Forbes regarding failure to deliver service under an active Annual Maintenance Contract, repeated AMC renewal calls despite unresolved service, concerning technician sales practices, and failure of the company’s grievance redressal mechanism. I have an...

Dear sir/Madam I have fully automatic Robo at my house, from past 4-5 months there is an abnormal noise coming from the Robo then we have register complains many times about it but there is no solution to it, the persons just come and tells us to wait for 2-3 days to monitor it but afterwards...

I have purchased Aquaguard Enrich Neo RO+UV 2x on 27th June 2025. Now after approx. 10 months of usage their filters are not working. The purchase condition was filter life will be of 2 years or 12000 ltr. of water usage whichever is early. Now my usage has not crossed even 6000 ltr. of water as...

5 days gone no technician has visited or contacted. Dear Team, Despite holding an active AMC, I have received ZERO service for my unit, which is under warranty. This deficiency of service is unacceptable. I am escalating this complaint since 2nd May 26, but no one is bothered about it. And...

I would like to register a complaint against Eureka forbes and its employees. I have paid a good amount for a product which is not working as required. the service request raised is not attended for more than 6 months. Its employees are not responding the calls. Please help me get the refund of...

I am the Complainant and a consumer of Eureka Forbes Limited. I purchased an Annual Maintenance Contract (AMC) for my water purifier vide invoice dated 11.01.2024, valid from 11.01.2024 to 10.01.2027, after paying a total amount of ₹8,399/-. During the validity of the AMC, my water purifier...

I am writing to formally lodge a complaint against Eureka Forbes regarding a gross deficiency in service and unfair trade practices concerning the Annual Maintenance Contract (AMC) for my water purifier. 1. The Facts of the Case: On 08-01-2025, I purchased an AMC for my Eureka Forbes water...

I am writing this regarding the persistent failure to provide adequate service for my VACUUM CLEANER EUREKA FORBES SMART CLEAN WITH AUTOBIN, purchased on 11th Feb 2025. I have raised multiple service requests: Ticket No CM-051125-6177030 dated 5th Nov 2025, and several emails to your customer...

wrong product delivered and installed now not responding for my replacement request sales contact - Raju +91 9164499810 company EUREKA FORBES LIMITED No:24, 2Nd Floor, Devasandra Main Road, Near Top Market, Ayyappa Nagar, Kr Puram - 560036 Sales Enquiry : 02262277497 Service Request : 7039883333

Sir I have a Eureka Forbes RO Revive with in AMC. I booked a service Request for water leakage with Repair Request No- CM-081225-63306008 Register mobile no -9132613981 Name-Deb Kumar Das I booked this request on 08 Dec 25 at 05:37 PM...

I recently purchased an Aquaguard RO filter via Amazon, which includes a two-year warranty. Approximately two months into its use, I have observed a water leak emanating from the right side of the unit. I contacted both Amazon and Eureka Forbes, which is responsible to provide customer service...

Dear Eureka Forbes Team, This email is to register a serious complaint regarding the pathetic and highly unprofessional service I have received after purchasing your GOLD AMC on 14th November 2025. On 15th November, I had selected a 1 PM – 3 PM time slot for service. However, your service...

On dt. 09/10/2025 I was online ordered a RO named AQUAGAURD ENRICH AURA 2X LIFE RO+UV from eureka forbes app in exchange with my old RO. on dt 12/10/2025 my order was delivered in a seal box. then I approached eureka forbes customer care for installation. on dt. 13/10/2025 eureka technician...

Respected Sir/Madam I am writing to lodge a formal consumer complaint against Croma (Infiniti Retail Ltd.) and Eureka Forbes regarding a defective water purifier and negligent after-sales service. Product Purchased From: Croma Product Name: AQUAGUARD WP UV BLAZE INSTA UV + UF HOT BL 307019–...

Dear Sir/Madam, I am writing to express my disappointment with the AQUAGUARD ASTOR RO+UV+UF+MTDS ALKALINE water purifier purchased from Eureka Forbes Limited hoping it would provide alkaline water to control my GERD condition. However, after installation, I discovered that the water purifier's...