Airtel data scam

B

Basil Ummer

New member
Dealer Name
Airtel
Company Name
Airtel telecom
Customer Care Number
121
Loss Amount
71
Ratings
5.00 star(s)
Opposite Party Address
Basil s/o KP Ummer and Muneera kolakkampara House, Pattikkad Post, Malappuram District , Perinthalmana Municipality, Kerala PIN679325
No Data recieving after recharge via UPI to Airtel .fund is credited from my bank account.still they are asking for recharge again ir there no balance of Data after rechargeing again because of assuming the data is not working or data is been drawn out
 
These are reciept i recieved from Airtel via Text message today after recharge
 

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Hello @Basil Ummer

Before proceeding further, we recommend that you first send an email at ( 121@in.airtel.com) to the customer care department of the Airtel Mobile, clearly outlining your concerns and requesting to provide the details of the data usage of your previous pack, attach all the related documents.

This step not only gives the Airtel a chance to address the issue but also helps strengthen your case if you decide to file a complaint with the Consumer Forum later.

Please wait for a reasonable time for their response. If they do not respond or fail to resolve the matter satisfactorily, feel free to reach out to us again. When you do, kindly include a copy of your email to them and any response (if received), so we can guide you on the next steps.

Thanks
 
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