Airtel Prepaid internet Connection Purchased Charging for postpaid connection

Vikram

New member
Dealer Name
Airtel Internet
Company Name
Airtel
Customer Care Number
02044448080
Loss Amount
2000
Ratings
1.00 star(s)
Opposite Party Address
Airtel Pune
Vega center
Prepaid Connection Purchased Charging for postpaid connection

Dear Sir,
We had purchase prepaid for four months on third month it was automatically converted into postpaid connection,
On time of purchase as per airtel executive it was prepaid connection and full amount was paid in advance but still it automatically got converted
I had contacted serval times to customer care but there is no response, there is no deactivating option available in airtel thanks app
they are continuously harassing me for bill payment
Airtel bill No. 20022223380
Airtel ID 020220979834
I request you please help me with this they are continuously calling and harassing for payment
 
Hello @Vikram

We suggest you to send an email to the Airtel customer care mentioning all the details and ask for the resolution, wait for their reply and revert us. so that we can guide you accordingly.

Thanks
 
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